Meet Our Team

Carol & Chris

Photo of Carol

Carol has been in the hair and beauty industry for 20 years. She specialises in lashes and intimate waxing but offers a comprehensive range of services including spray tanning, nails, reflexology, Indian head massage, holistic facials, pedicures, oncology massage, pregnancy massage; the list goes on. Carol will be offering training courses in many of the services that she offers.

Photo of Chris

Chris is our straight-talking, down-to-earth, first aid trainer. He offers a range of courses within our academy and on-site. Anything from one-day to three-day emergency first aid at work courses can be booked with him. Chris is an engineer, he started out in the Royal Air Force at the age of 16 and gained aeronautical engineering qualifications. After working in the engineering industry for over 20 years, gaining experience worldwide in the oil and gas industry, he has decided to diversify and teach.

Team Introductions

Photo of Hayley

Hayley qualified in nails over 10 years ago and, after some time out to work around her children, came back to nails around five years ago. She specialises in acrylic, BIAB and gel nails along with pedicures and manicures, and she especially enjoys getting creative with both acrylic and gel art. Hayley recently qualified to teach nails so will be running courses in acrylic, gels, BIAB and nail art soon.

Photo of Celia

I'm Celia and I am a Usui Reiki Practitioner and Crystal Healing specialist. Reiki and crystals changed my lifestyle and way of thinking and I love to pass on my experience and knowledge to help others to bring a little calm and self-love into their lives. If you have a problem, I have a crystal for that! I am a firm believer that nature is a healer, so in my spare time you will find me deep in a forest hugging a tree or walking barefoot along a beach. I look forward to sharing my energy with all at Black Heart and giving you all a good energy cleanse and recharge.

Photo of Nikki

Hi! I’m Nikki, I have 18 years of experience as a hairdresser. I’ve only been working part-time the last few years around my children but now my youngest is off to school & I’m excited to be joining Black Heart Training Academy and welcome all clients old & new! I love my job; I love seeing the transformation in people from when they first sit in my chair to when they leave. Colour changes are my favourite & I enjoy working with my clients to create a perfect individual style for them. When I’m not in the salon you will find me at the beach... my favourite place to be!

Photo of Jan

Hi, my name is Jan and I am a Usui Reiki practitioner and Master. I absolutely love what I do and my aim is to always help others. Some of the treatments I offer include Reiki Healing, Quan Yin Heart and Soul Attunement, Indian Head Massage and Holistic Facials. Through each of these treatments, I want to help bring calmness and healing to your mind, body and soul. Outside of work, you will find me by the sea or in the woods. These are my favourite places where I feel happy and relaxed and I am able to recharge my energy levels. I look forward to being part of the team at Black Heart Academy.

Photo of Kylie

My name is Kylie and I have a passion for massage. I've been qualified for 20 years and have worked on cruise ships and also in a 5-star hotel and spa for 8 years in Edinburgh. I am skilled in many different styles and techniques of massage that I now combine to make my own technique. Each treatment is unique and tailored to suit each client's individual needs using my own blend of essential oils to help uplift, relax or rejuvenate your mind and body. I also use hot stones to warm and relax the muscles, making the whole experience that much more indulgent. It's your time and treatment so if you want a 5-star experience, book in with me today.

Photo of Suzanne

Hi my name is Suzanne and I am a deeply committed Holistic Therapist and Teacher with over 20 years’ practical experience. I am passionate about sharing my many years of knowledge and experience by offering fully guided, GTi (Guild Training International) practical courses which are intentionally kept small to ensure all my students can fully engage, ask questions, and receive the full support they need to enable them to achieve their aims and goals. Click here for my latest course dates.

Photo of Michelle

My name is Michelle and I have recently trained as a lash technician with Carol at Black Heart Training Academy. I am also qualified to offer lash lift, tint and brow treatments. This is a complete career change for me but I am looking forward to being a part of the Black Heart team and welcoming new clients.

Photo of Kate

My name is Kate and I am an aesthetics nurse. I am a paediatric nurse and educator by background. My aim is to deliver aesthetics to help people feel confident in their skin through subtle, natural-looking aesthetics and rejuvenating skin treatments. Some of the treatments I offer include: Upper Face botox, Dermal Fillers, Skin Boosters & Profhilo, Mesotherapy Facial, Microneedling, BeautifEye and BioNutrineck (hydrating, collagen boosting treatments), Aqualyx Fat Dissolving Hydrating Facial Lvl lash Lift and brow lamination. Coming soon - skin Peels and LED!

Photo of Holly

My name is Holly and I am an aesthetics practitioner. I qualified in October 2021 and offer treatments in Anti-Wrinkle, Dermal Fillers, B12 Injections, Million Dollar Facials, Profhilo and Skin Boosters. I started my career in the Royal Navy from the age of 17 then, after 10 years, moved into the legal sector. I have been interested in aesthetics for a while and took the leap of faith in myself.

Awaiting photo of Katie

My name is Katie and I am a nutrition coach. Biography coming soon!

Awaiting photo of Sarah

My name is Sarah and I am a nail technician and educator. Biography coming soon!

How to Join Us


Our rooms can be rented and provide ideal business opportunities for experienced trainers of: hairdressers, lash technicians, aesthetics, tattooists, permanent make-up artists, physiotherapists, sports massage and holistic therapists. We provide competitive rates and a positive, well-equipped environment. Please contact us for more details and current vacancies.

We also provide a fully air-conditioned, furnished and flexible conference room, which is available to rent. At 38 square metre, it is ideal for group classes, tutoring, guided meditation or demonstrations, and refreshments are included. Please ask a member of staff for more details and availability.

Nail Desk

£100 per week

£25 per day

£10 per hour

Clinic Room

£200 per week

£50 per day

£20 per hour

Hairdressing Chair

£120 per week

£30 per day

£10 per hour

Holistic Room

N/A per week

£40 per day

£10 per hour

Lash Bed

£100 per week

£25 per day

£10 per hour

Conference Room

N/A per week

£120 per day

£35 per hour